FAQ's

Website: www.zudihome.fashion
Business Name: zudihome.fashion
Email: info.zumiyo.help@gmail.com
Contact Number: +91 9925906560
Address: Vavda, Amreli, Gujarat, 365421
Owner: Zalavadiya Prins Bharatbhai

1️⃣ What is zudihome.fashion?

zudihome.fashion is a Direct-to-Consumer (D2C) online shopping platform based in India, founded by Mr. Zalavadiya Prins Bharatbhai.
We specialize in offering high-quality lifestyle and household products at affordable prices. Our focus is on reliability, product quality, and excellent customer experience.

We are an Indian-owned and operated eCommerce brand working to make online shopping safe, easy, and enjoyable for everyone.

2️⃣ Are all your products genuine?

Yes, absolutely.
Every product listed on zudihome.fashion is 100% genuine, brand new, and sourced directly from verified and authorized suppliers.
Before shipment, all products undergo a thorough quality and safety check to ensure you receive the best.

3️⃣ Do I need to create an account to shop?

Creating an account is not mandatory.
You can shop as a guest user. However, creating an account helps you:

  • Track orders easily

  • Save your billing and shipping details

  • Get access to special discounts and offers

Your data remains secure and encrypted as per our Privacy Policy.

4️⃣ How do I place an order?

Ordering from zudihome.fashion is quick and simple:

  1. Browse the products you love.

  2. Click on “Add to Cart.”

  3. Review your cart and proceed to checkout.

  4. Enter your shipping address and payment details.

  5. Confirm your order — and you’ll receive an order confirmation email/SMS instantly.

If you face any issue while ordering, reach us at info.zumiyo.help@gmail.com or call us at +91 9925906560.

5️⃣ What payment methods do you accept?

We accept secure online payments through:

  • Credit Cards / Debit Cards (Visa, MasterCard, Rupay, Maestro)

  • Net Banking (All Major Indian Banks)

  • UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)

  • Wallets and EMI options (where available)

All transactions are processed using SSL encryption, ensuring your data is completely safe.

6️⃣ How long will it take to receive my order?

Orders are usually processed within 1–2 business days and shipped within 3–7 business days, depending on your location.
Delivery time may vary based on product availability, courier partner, and your pin code.

You’ll receive a tracking link via email/SMS as soon as your product ships.

7️⃣ How can I track my order?

Once your order is shipped, we’ll send you a tracking ID and courier partner name via email/SMS.
You can track your order in the “Track Order” section on our website using your Order ID or AWB number.

If you have trouble tracking, contact our support team at info.zumiyo.help@gmail.com.

8️⃣ What are your shipping charges?

We offer free shipping on most orders across India.
However, for certain remote or special delivery areas, nominal shipping charges may apply — this will be displayed before checkout.

We ensure all products are packed securely to prevent damage during transit.

9️⃣ What if my order is delayed?

If your order is delayed due to logistics or unforeseen circumstances (like bad weather or courier delays), our team will notify you via email or SMS.
You can also reach us directly at info.zumiyo.help@gmail.com for updates.
We always strive to ensure on-time delivery.

🔟 What is your return or refund policy?

We have a simple and transparent return & refund policy:

  • You can request a return or replacement within 7 days of delivery, if the item is defective, damaged, or incorrect.

  • Refunds are processed after inspection and approval.

  • For more details, refer to our Refund & Cancellation Policy page.

Our goal is to ensure 100% customer satisfaction.