Contact Us
At zudihome.fashion, customer satisfaction is at the core of everything we do. We believe in providing full transparency, clear communication, and reliable customer support. This Contact Us Policy outlines how you can reach us for any assistance related to your orders, payments, returns, or general inquiries.
We are always here to help you and ensure that your shopping experience with zudihome.fashion remains smooth, trustworthy, and secure.
🏢 Company Contact Information
Business Name: zudihome.fashion
Owner Name: Zalavadiya Prins Bharatbhai
Registered Address:
92/93 Balmukund Society-1,
Punagam, Vavda, Amreli, Gujarat, 365421
Email: info.zumiyo.help@gmail.com
Customer Support Number: +91 9925906560
Website: www.zudihome.fashion
📬 How to Reach Us
We offer multiple channels to make it easy for you to contact us at your convenience.
1. Customer Support Email
You can reach out to us anytime at info.zumiyo.help@gmail.com for any of the following concerns:
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Order status or tracking inquiries
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Returns, exchanges, or refunds
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Payment or billing issues
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Product availability or size information
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Feedback and complaints
Our team responds to most queries within 24 to 48 business hours (excluding weekends and public holidays).
2. Phone Support
You can call our customer service team at +91 9925906560 between the hours of:
🕐 Monday to Saturday: 10:00 AM to 7:00 PM (IST)
If you are unable to reach us immediately, please leave a message or send a WhatsApp message, and we will get back to you promptly.
3. Postal Correspondence
You can also send letters, returns, or any physical correspondence to:
zudihome.fashion
Attn: Customer Care Department
Vavda, Amreli, Gujarat, 365421
💬 Feedback & Suggestions
We highly value customer feedback and suggestions. Whether it’s about improving our product selection, website usability, or delivery experience, we welcome your ideas.
You can write to us at info.zumiyo.help@gmail.com with the subject line “Feedback – zudihome.fashion”, and our management team personally reviews each submission.
🛍️ Order & Delivery Support
If you have placed an order and want to know its current status, you can:
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Check your Order Confirmation Email for a tracking link.
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Visit our Track Order page (available on our website).
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Contact us directly via email or phone for assistance.
Our support team will provide accurate updates and ensure timely resolutions for any issues related to order processing, shipping, or product handling.
🔁 Refunds & Returns Assistance
For any return, exchange, or refund-related concerns, please refer to our Refund & Cancellation Policy before contacting support.
Once your request is raised, we will verify the product details and process your return as per company policy.
You may contact our refund department via:
📧 info.zumiyo.help@gmail.com
📞 +91 9925906560
🛡️ Privacy & Data Protection
When you contact us, we collect only the minimal personal data required to resolve your concern (such as your name, email, phone number, and order ID).
Your personal information is protected under our Privacy Policy, and we never share your data with third parties except as required to process your request or by law.
🕒 Response Timeline
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Email Support: Within 24–48 business hours
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Phone Support: Immediate (during working hours)
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Postal Requests: 7–10 business days
We strive to respond as quickly as possible to ensure you always feel supported.
⚖️ Legal Compliance
This Contact Us Policy complies with applicable Indian laws, including the Information Technology Act, 2000, and guidelines for e-commerce transparency and consumer protection.
By contacting us, you agree that any communication or information shared may be stored securely to help resolve your query efficiently and for quality assurance purposes.
🧾 Escalation Matrix
If your issue remains unresolved beyond 7 business days, you can escalate it directly to our Grievance Officer:
Grievance Officer: Mr. Zalavadiya Prins Bharatbhai
📧 Email: info.zumiyo.help@gmail.com
🏠 Address: Vavda, Amreli, Gujarat, 365421
📞 Phone: +91 9925906560
